Privacy Policy

Introduction

Welcome to Travel With Eshu ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise contact us.

Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Contact Information: Name, email address, phone number, mailing address
• Travel Information: Travel preferences, booking details, special requests, passport information (for travel bookings)
• Payment Information: Billing address, payment method details (we do not store full credit card information)
• Communication Data: Information you provide when you contact us via email, WhatsApp, phone, or through our contact forms

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To facilitate and manage travel bookings: We use your information to process your travel bookings, confirm reservations, and provide you with travel-related services.
• To communicate with you: We may use your information to send you booking confirmations, updates, changes to your itinerary, and respond to your inquiries.
• To improve our services: We use your information to understand how our visitors use the website, to improve user experience, and to develop new features and services.
• For marketing and promotional purposes: With your consent, we may send you promotional communications about our services, special offers, and travel inspiration. You can opt-out at any time.
• To comply with legal obligations: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., hotels, transport providers, activity operators, payment processors) and require access to such information to do that work.
• Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and Portability: You may request access to the personal information we hold about you and request a copy of your data in a structured, machine-readable format.
• Correction: You may request that we correct any inaccurate or incomplete information we have about you.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-out of Marketing: You may unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the email or by contacting us directly.

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Cookies are small data files that are placed on your computer or mobile device when you visit a website. We use cookies to understand and save your preferences for future visits, compile aggregate data about site traffic and site interaction, and improve our website.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you disable cookies, some features of our website may not function properly.

Third-Party Links

Our website may contain links to third-party websites, products, or services. This privacy policy does not apply to those third parties. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.

International Data Transfers

If you are accessing our website from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located. By using our services, you consent to the transfer of your information to India and the use and disclosure of your information as described in this privacy policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

Contact Us

If you have questions or comments about this privacy policy, our data practices, or wish to exercise your privacy rights, please contact us at:

Travel With Eshu – Rishikesh Experts
📧 rishikeshexperts@gmail.com
📞 +91 8192566415
💬 WhatsApp: +91 8192566415

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.